> ## Documentation Index
> Fetch the complete documentation index at: https://auth0-cq3uo.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Downgrade or Cancel Auth0 Subscriptions

You can downgrade or cancel your Auth0 subscription at any time, and may be eligible for a credit on your next billing cycle or a refund depending on the circumstances.

## Self-service plans

If you are subscribed to an Essential or Professional plan, you can downgrade or cancel your subscription in the [Auth0 Dashboard](https://manage.auth0.com/#).

### Downgrade or cancel plan

1. Go to [Dashboard > Settings](https://manage.auth0.com/#/tenant), and then switch to the **Subscription** view.
2. Locate the plan you'd like to downgrade to, and then select **Downgrade**.
3. If you want to cancel your plan, locate the **Free** plan, and then select **Downgrade**.

   <Frame>![Auth0 Tenant Settings Subscription tab](https://images.ctfassets.net/cdy7uua7fh8z/3yISRVTJOwP4Yo2uG0iZdO/3ffec2e74f090fbcecc3da052fb08ce4/Screenshot_2024-12-06_at_17.10.02.png)</Frame>
4. To confirm your subscription change, select **Subscribe Now**.

### Request credit or refund

If you downgrade or cancel your Auth0 subscription, you may be eligible for a credit on your next billing cycle or a refund. To learn more, read our [Billing Policy](/docs/troubleshoot/customer-support/operational-policies/billing-policy).

## Enterprise plans

If you are subscribed to an Enterprise plan, contact your Technical Account Manager (TAM) and then [open a ticket with Auth0 Support](/docs/troubleshoot/customer-support/open-and-manage-support-tickets).

## Learn more

* [Delete or Reset Tenants](/docs/troubleshoot/customer-support/manage-subscriptions/delete-or-reset-tenant)